Returns & Exchanges
At Howies Hockey, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your equipment isn't hitting the mark, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the unused items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.
Label and Ship
Print the prepaid shipping label provided through the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing